This page includes general instructions, tips, covid-19 recommendations and rental agreement template
Rental agreement template
We have prepared for you a rental agreement template. Download from pressing this link:
Other safety considerations
1
The online service only shows your name to other users, do not share your contact information or exact address.
2
When logging in, choose a strong password to prevent security issues. Change your password often enough and change it if you suspect that someone knows your password.
3
The rental fee will be charged from your debit card when the rental has been agreed by both parties involved. For more information on the payment service provider and secure payment, please visit Stripe.com
4
We recommend that products are rented and returned in public places. Communication between the parties outside the service is strictly prohibited, as the service cannot guarantee the security of transactions in this case.
5
It is possible to ask for a safety deposit for the product, please note that this is between the users to disclose, as a possible deposit cannot be charged through the payment service provider. We recommend that you make a written agreement on the pledge and agree on the terms carefully.
6
Please contact us immediately if you have any doubts about the authenticity of an announcement, or the honesty of a user-account. Our customer service will find out and contact the authorities if necessary. You can add the meeting place to the text of the announcement, for example, pick-up of the product in front of Kulosaari metro-station.
7
For security reasons, all communications should be made through the Renda-website, and contact information such as telephone number or email should not be disclosed. The administration has the right to remove users who do not comply with the terms of use.
Tips and instructions for creating a rental announcement
1
Category
Choose the category in which you think the renter is looking for the product in question. Add the name of the product in several languages so that even foreigners can find your rental product.
2
Title
In the title, it is worth mentioning only the name of the product and possibly the brand of the product, so that the product can be easily found when searching on Renda.
3
Price
The price is the amount that the lessee pays for the product, in addition the lessee pays a 15% service commission and a euro handling fee. The product owner pays a 5% commission. Renda charges the service fees automatically, and you don't have to worry about the service fees. Remember to add account information to the service!
4
Rental period
As the owner of the product, you can choose different prices for the service for different rental periods. The start and end time of the rental is agreed with the messages. The product must be returned and picked up within the agreed times.
5
Description
The description of the product should be made as clear and truthful as possible. The more detailed your product description is, the more likely the renter will be interested. The service provides an option to send private message to the admin of the announcement, however the potential renter usually chooses another product if the description is insufficient. Be sure to also mention if you want to include special conditions in your rental.
It is possible to add special conditions to the description field. For instance, admin of the announcement can indicate certain conditions of use; the special condition may be an indication of the product requiring washing in the laundromat or whether it can be machine washed.
6
Deposit
It is good to ask for a deposit if you are renting a more valuable product. If you place a deposit, it is essential for users, because the deposit cannot be charged in the Renda service. We recommend a written agreement on the pledge and its terms.
7
Location
The location is the area where the product can be rented. It is not recommended for the product renter to provide a home address
8
Images
The images should be of high quality and have the product clearly displayed. Also, always remember to take a picture of the product before picking it up, and upon returning it, for proof of possible damage.
